a tale of
AHA! LEArning
Income|Outcome Aha! Moments
Case Studies in Learning
Suggestion Box Overflow
Coke Syrup Plant in Allentown
After the production team went through a 4-hour Income|Outcome simulation we hosted a ‘suggestion box’ session with the group.
Over the next two hours, the employees offered several whiteboards worth of improvements they would like to see around the plant.
When making a suggestion, they were asked to make the business case:
- State the improvement
- Estimate the cost
- State whether it was Capex or Opex
- Identify the benefit (in financial terms)
- Estimate the implementation period and pay-back period
Finance and Management couldn't believe the outcome! Teams spent the next four hours generating suggestions.
Even after the workshop was over, the suggestions for improvements kept coming in. The management team actually set a deadline of 'Thursday noon' for submissions … but they assigned a full-time person to manage the incoming flow for that period.
Better Business Acumen: the more people understand, the more they want to improve business activity and financial results.
→ Income|Outcome causes enthusiastic local insights for operational improvements!
