Taste Experiential Learning (You Can't Get Full By Reading the Menu)

Taste Experiential Learning (You Can't Get Full By Reading the Menu)

Nikolai Usack

Published Date

September 1, 2011

Part of our job involves helping decision makers get a taste of experiential learning »
Part of our job involves helping decision makers get a taste of experiential learning

Behind the scenes at Income/OutcomeI

I read an adage in an airline magazine some years ago - You can't get full by reading a menu.

I kept it in my head because it perfectly captures why you can't 'sell' experiential learning by asking people to read about it—they need to experience it.

I’ve been teaching Income|Outcome workshops since 1997. Even when I wasn’t working full-time for Andromeda Training, makers of Income|Outcome business simulations, I always found a way to deliver a few programs a year in my free time.

Why?

Because it's a blast to teach.

Because I’ve never had a class that wasn't filled with energy and laughter—where people weren't fully engaged with one of the most important topics around.

Good Times

Delivering an Income|Outcome program was always a pick-me-up:

  • Happy clients
  • Happy bosses
  • Lots of learning
  • Getting paid
  • Good times all around

Well... almost all around.

Part of the job has always been the tricky art of 'selling' Income|Outcome.

Turns out I have to sell it before I can teach it. 😞

Initiations

Selling our business simulations means finding a way to describe the power of experiential learning to:

  • A training department
  • A CFO
  • A consultant

Usually the problem isn’t us trying to convince the training department.

Often, it's the training department trying to convince their decision-makers.

It seems that:

"You can't get full by reading the menu"

... is in full effect here.

If you haven’t experienced experiential learning, you won’t get there by:

  • Reading about it
  • Talking about it
  • Watching YouTube videos about it

You Have to Taste It to Believe It

The airline magazine provided a simple phrasing that offered a solution:

"You want to know if it's good? Then you got to taste the cooking!"

We took that to heart.

We designed a 2-hour demo of the simulation for small audiences—the reviewers and decision-makers.

We made it:

  • Competitive
  • Informative
  • Demonstrative (of all Income|Outcome can do—from one-off sessions to full-company rollouts)
  • Fun!

Experience Tells Me…

Training departments often win the budget when they:

  • Secure the attendance of the decision-maker
  • Include a sample of the audience to be trained
  • Invite a finance person (to validate the model)

When you add to the demo:

  • Our client list
  • Testimonials
  • Our multi-level approach
  • The ability to represent the company's actual financials on the game board

... decision-makers from all functions get excited.

Then the training department gets to:

  • Break paradigms
  • Install a program that earns top marks
  • Deliver any financial or business acumen objective you throw at it

Thank you, Midwest Express.

Rest in peace.